Field Notes
Field Notes exist to teach, not to sell. Each one describes a pattern we see in real operations — what's happening, why it matters, and what you can try this week, whether or not you ever work with us.
Communication · 1 min readIncludes a prompt
Your inbox has hundreds of unread messages and you've stopped trusting any system to sort them — so you scan every subject line yourself, every time, and still miss things. Before you trust AI to act on your inbox, try trusting it to sort it first.
Process · 1 min read
Somewhere in your operation, there's a step that exists only because it once solved a problem that no longer exists — and nobody's checked whether it still needs to be there.
Communication · 1 min readIncludes a prompt
You ask for a draft, get back something generic, and decide the tool just isn't that good. Half the time, the problem isn't the draft — it's that the request never told it what actually mattered.
Meetings · 1 min readIncludes a prompt
The meeting wrapped, everyone nodded, and a week later nobody agrees on what was actually decided — so you schedule another meeting to sort it out. A prompt turns messy notes into decisions, owners, and dates before the meeting even ends.
Communication · 1 min readIncludes a prompt
You have an email you've been putting off — not because it's hard to write, but because you can't find the right way to start it. A simple prompt gets you from a messy first attempt to something you'd actually send.
Documentation · 1 min readIncludes a prompt
You're two hours into an RFQ and you still can't say what the customer actually wants. Before you read it a third time, try running it through a prompt — it might save you the reread, or catch something you missed.
Reporting · 1 min read
You open last month's report to use as a template again — same numbers to find, same formatting to redo, same hour disappearing before you've written a single insight.
